Collection of Personal Information
Collection of Personal Information
Collection of Personal Information
We may collect or process the following personal information about you from information you provide directly to us, information we receive from third parties, and personal information that we may collect automatically when you interact with our Platform.
We may collect or process the following personal information about you from information you provide directly to us, information we receive from third parties, and personal information that we may collect automatically when you interact with our Platform.
(a) Information You Provide
(a) Information You Provide
Contact Information and Identifiers:
Contact Information and Identifiers:
When you use our Platform, we may ask you to provide certain contact information, including your first name, last name, and email address. We may also collect your social media account identifier if you choose to access the Products through a social media account.
When you use our Platform, we may ask you to provide certain contact information, including your first name, last name, and email address. We may also collect your social media account identifier if you choose to access the Products through a social media account.
If you choose to create an account with us, we may ask you to provide additional contact information, including, for example, your first name, last name, email address (personal or work), phone number, postal address, employer or company name, job title, as well as a password and other authentication-related information. For individuals participating in subscriptions and special features, including group plans, we may collect additional personal information, such as residential address and the names and email addresses of household members.
If you choose to create an account with us, we may ask you to provide additional contact information, including, for example, your first name, last name, email address (personal or work), phone number, postal address, employer or company name, job title, as well as a password and other authentication-related information. For individuals participating in subscriptions and special features, including group plans, we may collect additional personal information, such as residential address and the names and email addresses of household members.
Profile and Demographic Information:
Profile and Demographic Information:
Through your account within our Product, you may have the opportunity to provide additional information about yourself, such as your age, race and ethnicity, sexual orientation, preferred pronouns, gender or gender identity, sex assigned at birth, and marital status.
Through your account within our Product, you may have the opportunity to provide additional information about yourself, such as your age, race and ethnicity, sexual orientation, preferred pronouns, gender or gender identity, sex assigned at birth, and marital status.
If you enroll in one of our paid products or services, you may be required to provide your payment card or bank account details. Please note that Bluebat does not process payment card information directly, but instead relies on third-party payment processors to do so on our behalf. Third-party terms may apply to these payment services. Personal information collected for these purposes includes card number, card type, expiration date, and billing address, and certain anonymized, limited, or truncated versions of this information may be provided to Bluebat.
If you enroll in one of our paid products or services, you may be required to provide your payment card or bank account details. Please note that Bluebat does not process payment card information directly, but instead relies on third-party payment processors to do so on our behalf. Third-party terms may apply to these payment services. Personal information collected for these purposes includes card number, card type, expiration date, and billing address, and certain anonymized, limited, or truncated versions of this information may be provided to Bluebat.
We may present you with surveys related to Product functionality in order to provide the Services, inform you about our Products and Services that we believe may be of interest to you, or for research purposes. These surveys may give you the opportunity to describe certain aspects about yourself or your use of the Platform, or to provide feedback on potential future improvements.
We may present you with surveys related to Product functionality in order to provide the Services, inform you about our Products and Services that we believe may be of interest to you, or for research purposes. These surveys may give you the opportunity to describe certain aspects about yourself or your use of the Platform, or to provide feedback on potential future improvements.
Communications Information:
Communications Information:
When you send or respond to emails, messages, chats, or other communications from Bluebat, we may collect your email address, name, and any other personal information you choose to include in the content of your communications. In addition, when you interact with certain features of our Products, we may collect the content of those communications.
When you send or respond to emails, messages, chats, or other communications from Bluebat, we may collect your email address, name, and any other personal information you choose to include in the content of your communications. In addition, when you interact with certain features of our Products, we may collect the content of those communications.
When you submit a support request or otherwise interact with our support team, we collect the information you provide as part of that interaction. We also use live chat technology or chatbots that allow you to communicate directly with our automated customer service system or with our customer service representatives through a chat window regarding our Products and Services. Text entered into these forms prior to submission may be collected, retained, and used by Bluebat for our business purposes, including by our customer service team and other personnel and service providers.
When you submit a support request or otherwise interact with our support team, we collect the information you provide as part of that interaction. We also use live chat technology or chatbots that allow you to communicate directly with our automated customer service system or with our customer service representatives through a chat window regarding our Products and Services. Text entered into these forms prior to submission may be collected, retained, and used by Bluebat for our business purposes, including by our customer service team and other personnel and service providers.
(b) Information from Third Parties
(b) Information from Third Parties
In certain circumstances, we may collect personal information about you from other parties, which may include the following:
In certain circumstances, we may collect personal information about you from other parties, which may include the following:
If you are granted access to the Platform through your employer or another party sponsoring your access (your “Benefits Sponsor”), we will collect your name, email address, and any other information your Benefits Sponsor provides to us to facilitate your enrollment in our Products and Services.
We may collect the name, email address, content engagement, and preferences of individuals identified by our users through our sharing and referral features. We use this information solely for the purpose of sharing content and recommending individuals to join the Products.
We may collect personal information from parents or legal guardians regarding operational accounts of their dependents aged 13 to 17, where permitted by law.
If you choose to have your account verified to confirm your eligibility for a selected subscription offer, we may allow a third-party platform to access specific personal information you provide for verification purposes. If you do not provide sufficient information or if you respond in a manner that Bluebat considers abnormal, Bluebat may reject or be unable to verify your eligibility.
(c) Information We Collect Automatically
(c) Information We Collect Automatically
Our Products and Websites may automatically collect information about you during your use, which may include the following:
Browser and device data, such as IP address, device identifier, device type, operating system, internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and language version of the Websites and Products you visit.
Usage data, such as time spent on the Products and Websites, pages visited, links clicked, approximate location, language preferences, feature performance, usage patterns, and pages that led or referred you to our Products and Websites.
Browser and device data, such as IP address, device identifier, device type, operating system, internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and language version of the Websites and Products you visit.
Usage data, such as time spent on the Products and Websites, pages visited, links clicked, approximate location, language preferences, feature performance, usage patterns, and pages that led or referred you to our Products and Websites.
(d) Aggregated, Anonymous, and De-identified Data
(d) Aggregated, Anonymous, and De-identified Data
We may create or collect aggregated, anonymous, or de-identified data from personal information by removing, masking, or otherwise modifying data elements that make the data personally identifiable or potentially identifiable to you (“De-identified Data”). De-identified Data is not personal information and is not subject to this Privacy Policy.
We may create or collect aggregated, anonymous, or de-identified data from personal information by removing, masking, or otherwise modifying data elements that make the data personally identifiable or potentially identifiable to you (“De-identified Data”). De-identified Data is not personal information and is not subject to this Privacy Policy.
Use of Personal Information
Use of Personal Information
Use of Personal Information
We may use your personal information in the following ways:
To provide our Platform, including the delivery of content and interactive features.
To communicate with you regarding our Platform, including updates or changes.
To provide support, respond to your questions or requests for information, and manage your complaints.
To process payments, manage your orders, and account for applicable sales taxes.
To inform your Benefits Sponsor, if applicable, about your registration and other information as described in Section 3 below.
To comply with our obligations under any agreements we may have with you.
To maintain and improve the quality of our Platform, including conducting research and development and understanding user trends.
To inform you about new Products and Services, promotions, and other opportunities that we believe may be of interest to you, whether offered by us or by third-party partners, and to personalize, measure, and improve such offerings.
To personalize the advertisements you receive about our Platform through third-party platforms, on other websites, and applications.
To protect ourselves, you, and third parties, for example by taking measures to prevent fraud and other illegal or unauthorized activities, and by creating and maintaining a trusted and secure online environment.
To comply with our legal obligations, including regulatory compliance requirements and responding to subpoenas, court orders, or other legal processes.
To establish or exercise our legal rights or defend against legal claims.
Sharing of Personal Information
Sharing of Personal Information
Sharing of Personal Information
We may also disclose your personal information to the following categories of third parties:
In certain circumstances, we may need to disclose your personal information to third parties so they can provide services on our behalf, such as helping deliver the Products or Services you have requested. These service providers may include analytics, payment processing, advertising and marketing services, website hosting, technical and customer support, among others. Our service providers have access to your personal information only to perform these tasks on our behalf and in accordance with our instructions, and they are contractually obligated to maintain the confidentiality and security of your personal information and not to disclose or use it for any purpose that is inconsistent with this Privacy Policy and applicable law.
In certain circumstances, we may need to disclose your personal information to third parties so they can provide services on our behalf, such as helping deliver the Products or Services you have requested. These service providers may include analytics, payment processing, advertising and marketing services, website hosting, technical and customer support, among others. Our service providers have access to your personal information only to perform these tasks on our behalf and in accordance with our instructions, and they are contractually obligated to maintain the confidentiality and security of your personal information and not to disclose or use it for any purpose that is inconsistent with this Privacy Policy and applicable law.
You may connect your account through supported third-party integrations, and we will share your personal information with those third parties. If you enable an integration, the terms and privacy policy of the relevant third party may apply to the personal information shared, and we encourage you to review them before enabling the integration. For example, if you use a Google Account, you may connect our Products to Google Calendar. If you do so, the Google Account Privacy Policy and Terms of Service will apply, which are available through Google Privacy & Terms.
If you interact with other users of the Platform through our community features, we will share certain information about you, such as the name associated with your forum post or other information you choose to share with other users.
If you interact with other users of the Platform through our community features, we will share certain information about you, such as the name associated with your forum post or other information you choose to share with other users.
In limited cases, we may provide certain personal information to your Benefits Sponsor, including your name, email address, enrollment date, and the date you last used our Platform. We generally restrict this sharing so that it does not include specific details about your in-application activity or usage of the Services. This restriction may not apply where it is necessary to share certain activity in order to process payments, if your Benefits Sponsor also serves as your payment provider.
In limited cases, we may provide certain personal information to your Benefits Sponsor, including your name, email address, enrollment date, and the date you last used our Platform. We generally restrict this sharing so that it does not include specific details about your in-application activity or usage of the Services. This restriction may not apply where it is necessary to share certain activity in order to process payments, if your Benefits Sponsor also serves as your payment provider.
Third-Party Business Partners:
Third-Party Business Partners:
In limited cases, we may provide certain personal information to third-party companies with which we have a joint promotional relationship, bundled subscription offering, or other trusted partnership. Such sharing will typically be consistent with your notice, consent, instructions, or reasonable expectations in light of the circumstances under which you provided the personal information.
Third-Party Advertising Platforms:
Third-Party Advertising Platforms:
We work with third-party platforms that provide us with analytics and advertising services. This includes helping us understand how users interact with our Platform, delivering advertisements on our behalf to users who may be interested, and measuring the performance of those advertisements.
We work with third-party platforms that provide us with analytics and advertising services. This includes helping us understand how users interact with our Platform, delivering advertisements on our behalf to users who may be interested, and measuring the performance of those advertisements.
Compliance and Harm Prevention:
Compliance and Harm Prevention:
We may disclose or share your personal information where required to do so in order to comply with any legal obligation, such as responding to a subpoena, bankruptcy proceeding, similar legal process, or to enforce our agreements with you; or to protect the rights, property, or safety of Bluebat, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. We may also disclose personal information where we believe such disclosure is consistent with, or required by, applicable law, regulation, or legal process.
We may disclose or share your personal information where required to do so in order to comply with any legal obligation, such as responding to a subpoena, bankruptcy proceeding, similar legal process, or to enforce our agreements with you; or to protect the rights, property, or safety of Bluebat, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. We may also disclose personal information where we believe such disclosure is consistent with, or required by, applicable law, regulation, or legal process.
Transfers to Affiliates and Business Transactions:
Transfers to Affiliates and Business Transactions:
We may share your personal information with any member of our corporate group, including our subsidiaries and affiliates, for any of the purposes described in this Privacy Policy. If Bluebat, including any of its subsidiaries, brands, or affiliates, is involved in a merger, acquisition, asset sale, or other corporate transaction, your personal information may be transferred to the acquiring or surviving entity. If such a transfer results in a material change in the use of your personal information, we will notify you before your personal information is transferred or becomes subject to a different privacy policy.
We may share your personal information with any member of our corporate group, including our subsidiaries and affiliates, for any of the purposes described in this Privacy Policy. If Bluebat, including any of its subsidiaries, brands, or affiliates, is involved in a merger, acquisition, asset sale, or other corporate transaction, your personal information may be transferred to the acquiring or surviving entity. If such a transfer results in a material change in the use of your personal information, we will notify you before your personal information is transferred or becomes subject to a different privacy policy.
Data Security and Retention
Data Security and Retention
Data Security and Retention
The security of your personal information is of paramount importance to us. We follow generally accepted standards, practices, and procedures to protect the personal information you submit to us, both during transmission and once it is received. We maintain appropriate technical, administrative, and physical safeguards designed to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, disclosure, or misuse.
However, it is important to note that no security method can guarantee absolute protection. If you have an account with us and suspect that someone has used your account or credentials without authorization, we encourage you to contact us immediately using the contact information provided in Section 9 below or by contacting our security team directly at info@bluebat.com.ar.
We will retain your personal information for as long as necessary to fulfill our obligations to you, or as otherwise permitted by law. The criteria used to determine our retention periods include: (i) the duration of our ongoing relationship with you; (ii) any legal obligations to which we are subject; and (iii) the need for retention based on our legal position, such as applicable statutes of limitations, litigation, or regulatory investigations. For example, we retain account information, such as your name, email address, and password, for as long as your account remains active so that you may access it.
We believe that you should have control over your personal information. To that end, we provide the following rights to make requests regarding your personal information. You may submit these requests by writing to info@bluebat.com.ar or, in some cases, by using features within the Platform.
You have the right to know what personal information we collect about you and how we use it. This Privacy Policy is intended to inform you about such collection and use. If we hold personal information about you, you may also request a copy of that information.
You have the right to know what personal information we collect about you and how we use it. This Privacy Policy is intended to inform you about such collection and use. If we hold personal information about you, you may also request a copy of that information.
You have the right to request correction of inaccurate personal data.
You may request the export of your personal information in a structured, machine-readable format, such as .csv or .pdf. Where feasible, we may transmit that export to a third party designated by you.
You have the right, in certain circumstances, to request the deletion of personal data that we have collected.
You have the right to request that Bluebat restrict the use of your personal information in certain circumstances. Please note that, in some cases, we may not be able to apply a restriction where the use of such information is necessary for Product functionality or the provision of the Services.
You have the right to request that Bluebat restrict the use of your personal information in certain circumstances. Please note that, in some cases, we may not be able to apply a restriction where the use of such information is necessary for Product functionality or the provision of the Services.
No Retaliation or Discrimination:
No Retaliation or Discrimination:
You have the right not to be subject to discrimination or retaliation for exercising any of these rights.
Upon receipt of your request, we may ask you for additional information to verify the request or to confirm how you would like to proceed. We strive to respond to verifiable requests without undue delay. If we require additional time, we will notify you using the email address associated with your account or the email address you used to submit the request.
We do not charge a fee for processing a verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that your request warrants a fee, we will inform you of the reasons and provide an estimate of the costs before fulfilling your request.
Your rights are not absolute and may be subject to exceptions. These exceptions may arise from various factors, including our legal obligations, the rights of third parties, your safety or the safety of others, and our ability to establish or defend against legal claims. In addition, we will not fulfill your request if you do not provide sufficient information to verify your identity or to verify that a third party submitting the request is authorized to act on your behalf.
At Bluebat, we are committed to complying with the privacy standards set forth in the European Union’s General Data Protection Regulation (GDPR). By creating an account on our Platform, users acknowledge and agree that Bluebat operates in accordance with EU GDPR privacy regulations. Users are hereby informed that, by doing so, they waive the right to pursue legal action against Bluebat for non-compliance with local privacy regulations and/or regulations not covered by the EU GDPR.
At Bluebat, we are committed to protecting and respecting the privacy of minors. Our Platform is intended for individuals aged 18 and over, and we do not knowingly collect personal information from individuals under the age of 18. However, there are certain exceptions to this policy:
At Bluebat, we are committed to protecting and respecting the privacy of minors. Our Platform is intended for individuals aged 18 and over, and we do not knowingly collect personal information from individuals under the age of 18. However, there are certain exceptions to this policy:
If you participate in a Bluebat offering intended for adolescents or through certain Benefits Sponsor offerings, you may register for an account if you are at least 13 years of age.
Users between the ages of 13 and 17 who join through the offerings described above may enroll in the Services with the verifiable consent of a parent or legal guardian.
You may encounter content within our Products that appears to be directed at minors. This content is intended solely for users aged 18 and over to share with minors if they deem it appropriate, always with the consent and under the supervision of a parent or legal guardian. However, this does not imply or permit minors to create an account on our Platform.
If you are a parent or legal guardian and become aware that a minor under the age of 13 has provided us with personal information without your consent, please contact us at info@bluebat.com.ar so that we can take the necessary steps to remove such information from our servers.
When you visit our websites, we may automatically collect information about you through cookies, including those provided by third parties. We use cookies and the information we collect for various purposes, such as functionality, performance analytics, security, website content personalization, and advertising. We will obtain your consent to use such tracking technologies, or provide you with the opportunity to opt out of the use of cookies, as required by applicable law. You may use an opt-out preference signal, such as Global Privacy Control (GPC), to opt out of the sale or sharing of your personal information. For more information about the types of cookies we use and your choices regarding cookies, please refer to our Cookie Policy.
When you visit our websites, we may automatically collect information about you through cookies, including those provided by third parties. We use cookies and the information we collect for various purposes, such as functionality, performance analytics, security, website content personalization, and advertising. We will obtain your consent to use such tracking technologies, or provide you with the opportunity to opt out of the use of cookies, as required by applicable law. You may use an opt-out preference signal, such as Global Privacy Control (GPC), to opt out of the sale or sharing of your personal information. For more information about the types of cookies we use and your choices regarding cookies, please refer to our Cookie Policy.
This Privacy Policy becomes effective as of the date posted at the top. We may update this Privacy Policy from time to time to reflect changes to the Platform, make corrections, improve clarity, reflect changes in our privacy practices, or as required by applicable law. If we make material changes, such as modifications to how we use your personal information or to your rights, we will notify you within the Platform or through another channel, such as the email address you provided when registering your account. We will also post the revised version on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
This Privacy Policy becomes effective as of the date posted at the top. We may update this Privacy Policy from time to time to reflect changes to the Platform, make corrections, improve clarity, reflect changes in our privacy practices, or as required by applicable law. If we make material changes, such as modifications to how we use your personal information or to your rights, we will notify you within the Platform or through another channel, such as the email address you provided when registering your account. We will also post the revised version on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
We encourage you to contact us if you have any questions, concerns, or requests regarding this Privacy Policy. You may do so by sending an email to info@bluebat.com.ar
